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Summerfest 2021 Moving to September

While the progress made through the vaccine rollout is encouraging, we believe it is in the public’s best interest to hold the festival in September to give government leaders and healthcare organizations enough time to distribute the vaccine.

Our team is excited to get back to what we do best. Therefore, Summerfest will take place over three consecutive weekends (Thursday-Saturday), September 2-4, 9-11, and 16-18, 2021.

We appreciate your support of Summerfest presented by American Family Insurance. As a private, not for profit, 501(c)(3) Wisconsin corporation your ticket purchase makes it possible to continue to produce Summerfest. Below is more information - If you cannot find the answer to your question(s) below please email info@summerfest.com.

 What are the dates for Summerfest 2021?

Summerfest 2021 will take place over three consecutive weekends (Thursday-Saturday), September 2-4, 9-11 and 16-18.

 What are the hours for Summerfest 2021?

Summerfest is open from Noon – midnight September 2-4, 9-11, and 16-18, 2021.

 General Admission Tickets, Power Passes, and Multi-Day Passes

All 2020/2021 general admission tickets will be honored, including digital tickets, UScellular™ Power Passes, multi-day passes, or promotional tickets received through a Summerfest partner or as a donation.

Thank you for your support of Summerfest presented by American Family Insurance. As a private, not for profit, 501(c)(3) Wisconsin corporation your ticket purchase makes it possible to continue to produce Summerfest.

 I can’t attend any of the new dates in 2021. Can I get a refund on General Admission tickets and/or passes?

To request a refund:

  • Preferred method if you purchased on Summerfest.com: Complete this form
  • Call the Summerfest Box Office at (414) 273-2600, Monday – Wednesday 12:00 pm – 4:00 pm.

Only tickets purchased from Summerfest.com or Ticketmaster.com will be eligible for refunds. All refunds should be requested at the original point of purchase. There are no refunds available for donated or complimentary tickets provided by Summerfest or one of our partners in a promotion. All requests for full refunds must be initiated by March 3, 2021. Please have your ticket order number available for the refund process.

 American Family Insurance Amphitheater Headliner Tickets

Information surrounding tickets purchased for concerts at the American Family Insurance Amphitheater during Summerfest are available via our show Ticket FAQ page.

For each canceled, postponed and rescheduled show, Ticketmaster will contact each ticket purchaser to advise them on how to secure a refund. Be sure to follow the @Summerfest social channels for the most up-to-date information.

 Summerfest Gift Cards

No refunds are available for Summerfest gift cards. Gift cards do not expire and are valid on the grounds or on the Summerfest Online store. Gift cards are good for purchases of Summerfest admission tickets, food and beverages, cool Summerfest merchandise, and American Family Insurance Amphitheater concert tickets (purchased at the Summerfest Box Office).

Please note that gift cards that were part of the Power Pass + Gift card promo will be deactivated if a refund is requested for the Power Pass + Gift Card deal. 

 I got a free promotional ticket for Summerfest. Will it be valid for the festival in September 2021?

Yes, your promotional tickets that you either received in 2019 or 2020 for the 2020/2021 festival can be used for 2021 admission, any day.

Hang on to them!

 I purchased date-specific advanced parking for 2020. What do I do?

Your 2020 parking pass will now be good for parking any day of Summerfest 2021; September 2-4, 9-11, and 16-18 2021.

Remember to plan enough time if you are parking at Summerfest for a show at the American Family Insurance Amphitheater, please plan time to navigate traffic and park, prior to concert start time, as lots fill up quickly.

 Shows At The American Family Insurance Amphitheater Outside Summerfest

Information surrounding concert tickets purchased for concerts at the American Family Insurance Amphitheater outside of the Summerfest 2021 dates are available on AmFamAmp.com.  If you have any questions, please email info@summerest.com.